Tammy Wilcoxson was appointed post master at the Fayette post office Jan. 12. But her smile and cheerful service are nothing new to postal customers.
Wilcoxson, 48, has been at the Fayette post office since Aug. 1. She replaces former postmaster David Whitesides who was assigned to the Moberly post office.
Prior to serving at Fayette, Wilcoxson served as postmaster at Huntsville and Jacksonville. She began work at the postal service as a city carrier and later as a clerk. She has 26 years with the U.S. Postal Service.
A native of Yates (where she and her husband, Matthew, still live), Wilcoxson graduated from Salisbury High School. She earned a bachelor’s degree in accounting from Truman State University.
Their daughter, Kayla, graduated from Central Methodist University and works in Columbia.
Her favorite part of the job is customer service. “I love interacting with people, helping them get what they need,” Wilcoxson said.
Interaction with fellow employees is positive too. “I like coming to work. We get the job done and we have fun.”
She “loves” sports, all kinds: volleyball, softball, baseball, basketball, football. The only thing she likes better than watching a good game is playing in it. “My 13-year-old nephew and I throw a football in the backyard. My family sometimes asks me, ‘Aren’t you ever going to grow up?’”
If Wilcoxson isn’t at the Fayette office, she’s at other post offices helping them with paperwork. She helps with complex and very detailed record-keeping. The paper work is part of her job that is challenging.
As the U.S. Postal Service consolidates and streamlines its services, the Fayette post office will be assigned more responsibilities of overseeing other, smaller offices. As postmaster, Wilcoxson will help with the transitions. But one thing will not change: Her smile and cheerful service.